Contact

Tell us what you're trying to fix

Stuck on a finding, unsure which plan fits, or convinced the crawler got something wrong? Say so — the last one is the most useful message you can send us.

Asked most often

How do I get started?

Create an account, add one URL, and the first crawl starts straight away. Most audits finish in two to five minutes. A card is required to open the 7-day trial; cancel before day 8 and nothing is charged.

Can I change plans later?

Yes — from Plan & Billing inside the app. Stripe prorates the difference, so you pay for what you actually used on the old plan. Your sites, history and exports carry over untouched.

Do you offer refunds?

Yes, we offer a 14-day money-back guarantee on all paid plans.

Is my data secure?

Your audits are visible only to your account and the seats you invite. Traffic is encrypted end to end, sign-in runs on Supabase, and we never sell or share what we crawl for you. The privacy policy spells out exactly what is stored and for how long.

Email us

Reach the team directly for billing, plans and account questions.

[email protected]

Response time

One business day, usually the same one. A real person reads it — there is no ticket robot in front of us.

Included on every plan

Chat and email support on Starter, Pro and Agency alike. Support is not a tier here. Neither is any feature.

Or just point it at your site

Seven days of full access on whichever plan you pick. Card required, first charge on day 8, cancel before then and there is none.